Good

Be removed from any iCloud, Samsung, and Google Accounts.
Turn on and off (with all buttons working).
Be fully functional very light signs of use and wear.
Be in good cosmetic condition.
No damage, scratches, cracks, chips or marks anywhere on screen or body, not be bent.
Have a fully working operating system (software).
Have a fully working screen, without cracks, screen burn or damaged pixels.
Battery to be in good health and not need replacing.
Not be liquid damage or have any previous poor repairs.
All features of the phone must work. i.e. home button, touch ID and face ID, camera, Wi-Fi, Bluetooth etc.
We cannot buy your phone if it is missing parts, is bent, crushed or snapped in half.

 

Poor – Well Used

Be removed from any iCloud, Samsung, and Google Accounts.
Turn on and off (with all buttons working).
Be fully functional with signs of use and wear.
Have a fully working operating system (software).
Have a fully working screen, without cracks, screen burn or damaged pixels.
Not have bent, cracked housing or body
Include its battery.
Not be liquid damage or have any previous poor repairs.
All features of the phone must work. i.e. home button, touch ID and face ID, camera, wifi Bluetooth etc.
We cannot buy your phone if it is missing parts, is bent, crushed or snapped in half.

 

Faulty

Be removed from any iCloud, Samsung, and Google Accounts.

Software/hardware issues i.e. phone reboots, freezes etc.
Should power on and off.
Have a fully working home button, touch ID and face ID.
May have faulty camera, cracked camera lens, no sound etc.
Faulty screen (including cracks, discolouration, screen burn and damaged pixels).
Water damage (may reduce offer price significantly).

We cannot buy your phone if it is missing parts, is bent, crushed or snapped in half.