Everyone has questions, so we picked a few of the frequently asked ones and put them together here.
If your question isn’t listed however, please feel free to email us and we’ll be happy to help.
Alternatively, you can call us on 01706 715 600 to speak to our friendly staff.
Frequently Asked Questions
Providing the device matches our terms and conditions and the device was received before 12.30pm we promise to issue payment on the same day for working devices.
We'll also send you an email to confirm payment has been made. We can only make payments Monday – Friday, 10am-5pm.
We do not accept any stolen or imitation devices.
These will be handed over to the authorities immediately.
Please contact us for a price until the website is updated.
Follow manufacture instructions to factory reset your device, you must delete all accounts before resetting the device.